We have a one-page agreement that needs to be executed prior to the start of service, committing you to the hours that have been previously agreed upon including a six-month minimum.
How quickly a Sales Support Specialist can be assigned varies dependent on availability and demand. Sales Support Specialists are first come first serve with a signed contract. If available, they can start as quickly as you would like. If no one is available, the ramp up time is approximately three months from once they are hired.